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Frequently Asked Questions

GENERAL

What price range are your wedding dresses?

Our “made-to-order” dresses range from just under £1000 up to £2500.

If you are a bride on a budget, we have a fantastic selection of ex-sample wedding dresses for under £1000 in our Luxury Outlet, Ivory Off-The-Peg. Check out the website for our sister (outlet) store at:

http://www.ivoryoffthepeg.co.uk

What sizes do you stock?

Our sample wedding dresses in store range from a UK size 8 up to a UK size 24, with the average sample size being a UK 14 – 16.

Although we do not specialize in plus size bridal gowns, we do aim to be a size-inclusive boutique as we recognize that brides come in all shapes and sizes.

Shopping for your wedding dress can involve using a bit of imagination at times if sample dresses are too big or too small but we have plenty of tricks up our sleeves to help pin you into each gown to ensure you get the best idea of what your chosen gown will look like once alterations are complete.

Do you stock bridesmaid dresses?

Yes, we stock a fantastic range of bridesmaid dresses from The Dessy Group, Morilee and The Luna Collection by True Bridesmaids.

Our bridesmaid sample sizes run from UK size 8 up to UK size 24, with prices ranging from £200 – £325 per dress (the average price is around £240 per dress).

Ivory Bridal Brides benefit from a very generous discount of 10% off their bridesmaid order.

THE PROCESS

When should I start shopping for my wedding dress?

Before COVID (and Brexit), we would have advised to start shopping for your wedding dress roughly 9 months – 12 months before the big day. Nowadays, there is no such thing as being too prepared and we generally aim to have your wedding dress delivered to our boutique at least 4 months in advance of your wedding date to ensure there are no last minute panics due to shipping delays, fabric shortages, etc.

We now suggest starting your wedding dress shopping journey at least 12 -18 months in advance of your wedding date.

If you are planning on a shorter engagement though, there are still plenty of options for you. Please don’t hesitate to get in touch with us to chat through what we can do for you.

How do I order my wedding dress? What is the process?

When you have found your dress, we require a minimum of 50% payment of the overall price of your dress to place the order. This payment is non-refundable as once the order is placed, your dress goes into production and the order is bespoke (i.e. the dress is ordered in a particular size, colour and length according to your preferences and measurements).

The remaining balance is due within 14 days of your dress being delivered to the boutique.

How long does it take for my wedding dress to arrive?

It generally takes around 6-9 months for your dress to arrive with us once the order has been placed with the designer.

Some dresses can take a little bit longer if you have chosen to make custom adjustments to your dress (e.g. ordering extra lace appliqués or ordering your dress in a shorter length).

If time is a little bit tight, there is often the option to request a rush delivery from the designer. This type of request costs an additional £100-£150 (depending on the designer).

Do you do alterations in-store?

We don’t currently provide alterations in store but instead, we provide a list of local and regional independent seamstresses. This makes it easier for you to book your bridal alterations at a location and time that is convenient for you.

APPOINTMENTS

Do I have to book an appointment?

Yes – we like to ensure a private and exclusive experience for brides-to-be when they are shopping for their wedding dress and/or bridesmaid dresses so we lock the shop for each appointment.

How do I book an appointment?

You can click here to access our online booking system and book in at a time that suits you.

Alternatively, you can hit the “Book Now” button on our Instagram or Facebook page.

Can’t find an appointment online that suits? Get in touch and we will be happy to help you to get booked in.

How many people can I bring with me to my appointment?

At the moment, we are able to welcome the bride plus a maximum of 3 guests.

If you have a larger bridal party, please contact us before your appointment so that we can do our best to accommodate you and your additional guests.

Do I need to bring anything with me to my appointment?

An open mind, nude colored underwear, a strapless bra and a pair of shoes similar to the heel height that you intend to wear on your wedding day.

Still need help? Get in touch!

For any other questions, please write to us at ivorybridaportstewart@gmail.com or call us on 028 70831178

022032051 041